FAQs

What are your operating hours?

The centre is open from 10am- 6pm. Unfortunately due to planning restrictions riders are not permitted on the tracks outside of these hours.

Is car parking available?

Parking is available however spaces are limited so we encourage car sharing.

Are the trails suitable for beginners?

The blues are suitable for novice MTB riders who have had a bit of MTB experience. Our red and black trails are aimed at intermediate and advanced riders.

Can U16’s ride unaccompanied at the centre?

U16s are welcome at BMCC but we do ask that a parent/guardian remains on site at all times. They must also ensure that they sign a waiver.

Can I push and ride?

Yes, we are open for push and ride every day, except Tuesdays. We request that you book online and a waiver MUST be signed before riding.

How long is the push up?

The push up is approximately 15/20 minutes depending on fitness.

Can I pay for individual uplift ticket?

Yes, you must purchase a push and ride pass (£7) and individual uplift tickets can be purchased for £4 each. Please note that priority will always go to those with a full day uplift pass.

Do uplifts run everyday?

Uplifts run every day over the weekend. Uplifts also run during the week depending on the time of year. Please check our booking calendar to see if an uplift is running.

Can I request an uplift on a specific day?

We are happy to open up an uplift day however we do require a minimum of 6 people in order to run. Contact us directly if you would like to request a specific day.

How do I cancel/ change a booking?

Please call us on +44 (0)7946 123234 or email [email protected]. We ask for at least 48hrs notice. Bookings may be put on hold for 12 months.

I am injured, can I move my booking?

Yes contact us and we are happy to put your booking on hold and move your booking to an alternate date.

The weather is bad, can I cancel my booking?

If the weather is severe we will happily move your booking. Sometimes we will make the call to close the centre if the weather is deemed too dangerous to ride. In this case you will be offered to move your booking to an alternate date or a full refund.

Can I get a refund?

Yes, refunds are available however there is a £7 charge per person to cover admin and booking fees. Refunds will go back onto the card that was used to make the purchase.

Do I have to wear a full faced helmet?

We recommend that all riders were a full faced helmet.

What tyres should I use?

We would recommend a hard pack tyre rain or shine. Maxxis minions 3cx are very good.

What tyre pressure should I use?

We recommend the air pressure in your tyres are harder than normal, have a chat with Huw in the bike shop on arrival if you are unsure.

How hard should my suspension be?

We recommend that your suspension is not set too fast

Is there a bike shop onsite?

Yes, Black Mountains Cycle Shop is a small bike shop run by Huw on the weekend.

https://www.blackmountainscycleshop.com

Do you hire bikes?

Bike hire is available from Black Mountains Cycle shop. Contact Huw on 07947 717106 or [email protected] or visit https://www.blackmountainscycleshop.com

Is there food onsite?

On weekends and bank holidays Farmer Mark Eats provides hot food and there is also a small shop onsite providing drinks and snacks. During the week we recommended that you bring your own food or stop at the local garage in the village which sells food and drinks.

Can I camp onsite?

Unfortunately we do not have camping facilities, however there are a few local campsites very close to the centre eg Pen y Dre Farm and The Rising Sun Public House. The Pandy Inn also has a Bunk House.

Can I take photos?

Yes photos are allowed but we ask everyone who is taking photos to ensure that they are off the tracks to ensure rider safety. All professional photographers must contact us directly before planning a visit to BMCC as we require your insurance details and you will need our authorisation to be on site.

Can I fly a drone?

Permission must be given before flying a drone at BMCC. Please contact us directly to discuss this. We also require all pilots to have their own insurance.

Can I wash my bike?

Yes, we have a bike wash area with a hose.